Privacy Policy

At IHR Dream General Maintenance and Cleaning L.L.C. (O.P.C), your trust is the foundation of our business. This Privacy Policy describes how we collect, use, and protect your personal information when you engage with our services in Abu Dhabi. We are committed to ensuring that your data is handled with the same clinical precision we apply to our cleaning services.

This document is designed to comply with UAE Federal Laws and Abu Dhabi local regulations regarding data protection and consumer rights.

1. Information We Collect

To provide you with high-quality maintenance and cleaning solutions, we may collect the following information:

2. How We Use Your Information

We use your data strictly to fulfill our service obligations. This includes coordinating our elite technical teams to arrive at your location on time and ensuring that every job meets our 50-point checklist.

Furthermore, we use your contact information to send service confirmations, gather verified feedback for platforms like ServiceMarket and Google Business, and notify you of annual maintenance schedules to protect your property's health.

3. Data Sharing & Third Parties

IHR Dream does not sell, trade, or rent your personal information to third parties. We only share necessary data with trusted partners involved in the service cycle, such as:

• ServiceMarket: To verify completion of over 5,300+ jobs and maintain our 4.3-star verified rating.
• Government Authorities: When required by Abu Dhabi law to comply with safety or legal inspections.
• Direct Management: Information is only accessible to authorized leadership, including Mr. Imran Husein.

4. Digital & Physical Security

Just as we use industrial-grade technology like 180°C Steam Extraction to protect your fabrics, we use advanced digital safeguards to protect your personal data. We implement industry-standard security measures to prevent unauthorized access, alteration, or disclosure of your identity and location data.

5. Cookies and Web Tracking

Our website may use cookies to enhance your browsing experience. These are small files placed on your device that help us analyze web traffic and customize our services for Abu Dhabi residents. You can choose to decline cookies through your browser settings, though this may limit your ability to use certain booking features on our site.

6. Your Rights Under UAE Law

As a valued client, you have the right to request access to the personal data we hold about you. You may also request corrections to inaccurate information or the deletion of your data once our service contract and legal obligations are fulfilled.

7. Contact Our Privacy Team

For any questions regarding this Privacy Policy or to exercise your data rights, please contact us via our official channels: