Sofa and Carpet Cleaning: What to Know Before Booking

Start with the material, not the stain

A cleaning method that works well on one sofa or carpet may be unsuitable for another. Fabric construction, backing, dyes, age, previous treatments, and manufacturer instructions all matter. Share clear photos and any material label before booking when possible.

Set realistic stain expectations

Fresh water-based marks often respond differently from old oil, ink, dye, pet, or chemical stains. Professional treatment can improve many marks, but complete removal cannot be promised before inspection. Aggressive treatment can damage fibers or color, so a safe result matters more than forcing a stain out.

• Tell the team what caused the stain if you know
• Mention any products already used on the area
• Avoid adding more household chemicals before the appointment

Allow for drying and airflow

Drying time depends on material, cleaning method, humidity, room temperature, and ventilation. Keep children and pets away from damp fabric, improve airflow where practical, and wait for the technician's advice before placing cushions or furniture back in position.

Combine services thoughtfully

Sofa, carpet, mattress, and curtain cleaning can often be planned together, but the booking must include accurate item counts and sizes. The upcoming IHR Dream Cleaning app will guide customers through those details so the team arrives prepared for the full fabric-care scope.

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